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Privacy Policy

1.  Preamble

Data protection and data security for both customers and users are a top priority for the whole Murrelektronik group, which is why it is so important to protect personal data as part of all business processes. The following data protection notice explains which information the Murrelektronik GmbH group collects during your visit to our website and how it uses this information. However, it does not apply to the websites of companies which do not belong to the group, even if these external websites contain links to this website or that of a company belonging to the Murrelektronik GmbH group. If you would like to receive information on now certain companies within the Murrelektronik group record and process personal data, please contact these companies directly or use our contact form.

Murrelektronik GmbH, represented by
the managing director Andreas Chromy,
Concorde Business Park D2/11,
A-2320 Schwechat,
tel.: +43 1 706 45 25-0,
fax: +43 1 706 4525-300,
operates the website and is the controller within the meaning of the Data Protection Act.

2.  Collection and storage of personal data

When using our website, our web server temporarily records the domain name or the IP address of the requesting computer as well as the date of the visit, the client’s data request (file name and URL), the http response code and the website which directed you to us as well as the number of bytes transferred as part of the connection for system security purposes. Under some circumstances, we save certain information in the form of so-called “cookies” (see also § 2) on your PC so that we can optimise our website according to your preferences. This data on use, including the IP address, will only be used to the extent that it is technically necessary.

Other personal data, such as individual pieces of information about the personal or factual circumstances of a certain or identifiable natural person, such as their name, address, telephone number, date of birth, bank details, are not recorded, unless you provide this information voluntarily, for example when you place an order for a product or service online, or as part of a survey or a request for information.

You need to register to use our online ordering service. This requests all the data which we need to carry out and settle orders: your full name or full company name as well as the identity of the authorised representative, your email address, address (billing address and delivery address, if this is different to the billing address) and telephone number. You will also need to choose a user name and a password; these will enable you to log in more easily without having to re-enter data. We save the data you enter to set up a customer account which is used to record, carry out and settle your orders. We keep your data on file for further orders (registration) for as long as you stay registered. You have the right to retrieve your registration data or have it rectified or erased at any time. If we are required to do so by law, we will delete your registration with us two years after your final order has been carried out at the latest.

Personal data which is recorded during a visit to websites of companies belonging to Murrelektronik GmbH, is processed exclusively according to the law of the land in which the respective company has its registered office.

3.  Information on “cookies” and Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be trans-mitted to and stored by Google on servers in the United States. In case the IP anonymization of this web-site is activated, Google will remove the last octect of your IP address within the member states of the Eu-ropean Union or in other contracting states to the agreement on the European Economic Area. Only in special cases, the complete IP address will be transferred to a Google server in the USA and then short-ened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropri-ate settings on your browser, however please note that if you do this you may not be able to access the full functionality of this website. Additionally, you can prevent Google from gathering the data created by the cookie and related to your use of the website (including your IP address) as well as from processing these data, by downloading and installing the browser plugin available at (

For further information regarding the terms of use and data protection see or We would like to point out that on this website, Google Analytics was expanded by the code "gat._anonymizeIp();" to ensure anonymized gathering of IP addresses (so called IP masking).

Instead of using the browser plug-in, click this link to prevent Google Analytics from gathering data on this website in the future. An opt out cookie will be stored on your device. If you delete your cookies, you will need to re-click this link.

4.  Use, disclosure and deletion of personal data

We use the personal data you provide to answer your queries, to process your order, check your credit rating and for the purposes of technically administering the website.

You can sign up for our email newsletter. If you do this, we need to collect and save your email address. We use it exclusively for sending newsletter emails in which we inform you of current offers. You can have yourself removed from the distribution list at any time by clicking on the field “unsubscribe from newsletter” on our website. If you do this, your data will be erased.

Your personal data is only disclosed (or transmitted by other means) to third parties if the disclosure is necessary for the purposes of performing a contract, billing purposes or collecting fees, or if you have provided your express consent to its disclosure or transmission. For example, it can be necessary for us to disclose your address and order details to a supplier as part of an order if the order is dispatched to you directly from the supplier. Our suppliers only obtain the information which is necessary to perform their assigned tasks. It is prohibited to use the information in any other way. Furthermore, we are entitled to disclose personal data for debt collection purposes and reserve the right to exchange data with commercial protection organisations (e.g. Kreditschutzverband 1870,

Furthermore, we cannot rule out that we will transmit anonymised data on use for market research purposes. However, it will not be possible to identify the users.

Please note that, in individual cases, we may have to disclose information on data pursuant to legal obligations or orders by competent authorities or courts.

5.  Security notice

We have taken numerous security measures to adequately protect personal information to an appropriate extent.

Our databases are protected by physical and technical measures, as well as procedural measures, which restrict access to information to specially authorised persons in compliance with this data protection notice. Our information system is protected by a software firewall to prevent other networks connected to the internet gaining access to it. Only employees who need the information to perform a specific task gain access to personal information. Our employees have been trained in security matters and data protection practices.

If personal data is collected via our webpages, it will be transmitted in encrypted form using industry standard secure socket layer (“SSL”) technology. Sensitive information, such as credit card numbers or account information are encrypted to ensure their protection.

You should never pass on your password to our webpages to third parties and should also change it regularly. If you leave our website, please log out and close your browser to avoid unauthorised users gaining access to your user account. We cannot guarantee 100% data security when communicating by email.

6.  Right of access and right of revocation

You have the right at any time to obtain information about the personal data concerning you which is stored, its origin and who has received it as well as the purpose of the data processing. If you have any questions on data protection, please use our contact form or contact our data protection officer
Falkenstraße 3
D-71570 Oppenweiler
Telephone +49 (7191) 47-0

You have the right revoke your consent to data processing and use at any time with effect for the future. To do this, please send an email to or an notice, in any form, by post or fax to Murrelektronik GmbH, Concorde Business Park D2/11, A-2320 Schwechat, Austria, fax: +43 1 706 4525-300. Apart from justified exceptional cases (i.e. where there has been misuse or if statutory retention obligations apply), we will then completely delete it without delay.

* plus VAT, plus shipping